Privacy Policy
Last Updated: 25/12/2025
This Privacy Policy describes how www.mailamclothing.com (“we”, “us”, or “the Site”) collects, uses, and protects your personal information when you visit or make a purchase from our Site.
Contact Information
If you have questions, need more information, or would like to make a complaint, contact us at:
📧 Email: mailamclothing@gmail.com
📍 Address:
Mailam Clothing (S.S. Designer Boutique)
No: 82 A-Part, Balakumaran Nagar,
Rehills High Road, Kolathur,
Chennai – 600099, Tamil Nadu, India
Collecting Personal Information
We collect personal information to provide and improve our services. The information we collect includes:
1. Device Information
Purpose: To load the Site properly, improve browsing experience, and analyze usage for optimization.
How we collect: Automatically through cookies, log files, web beacons, and tracking tools.
Information collected:
IP address, browser type/version, device type, operating system
Time zone, cookie information
Pages visited, products viewed, search terms, interaction on the Site
Shared with: Website hosting, analytics, and security partners such as Google Analytics and our website provider.
2. Order Information
Purpose: To process orders, payments, shipping, confirmations, fraud checks, communication and customer support.
Source: Information you provide directly.
Information collected:
Name, billing & shipping address
Email address & phone number
Payment details (credit/debit card, UPI, Net Banking, Wallets)
Shared with:
Payment gateways: Razorpay / Paytm / Credit & Debit Card processors
Shipping partners: Delhivery / BlueDart / DTDC / India Post
Business software such as order management and invoicing tools
3. Customer Support
Purpose: To respond to support requests, complaints, returns, or service issues.
Information collected:
Name, contact details, order history, and any other information you choose to share.
Shared with: Customer support systems if required (WhatsApp/Email support only).
Minors
Our Site is not intended for individuals under the age of 16.
We do not knowingly collect data from children. If you believe a minor has provided information, contact us to request deletion.
Sharing Personal Information
We may share personal information only when necessary, including:
To comply with laws, court orders, or legal processes
To protect our rights or prevent fraud
With trusted third-party service providers that support website operations, payments, marketing, and logistics
We do not sell your personal information.
Behavioural Advertising
We may show targeted or personalized ads based on your browsing or purchase history.
Tools we use:
Google Analytics (Site insights and visitor behavior)
Opt-out: https://tools.google.com/dlpage/gaoptoutFacebook / Instagram Ads (Product remarketing)
Opt-out: https://www.facebook.com/settings/?tab=adsGoogle Ads personalized advertising opt-out:
https://www.google.com/settings/ads/anonymous
You may also opt out via the Digital Advertising Alliance:
https://optout.aboutads.info/
Using Personal Information
We use your information to:
Process and deliver orders
Improve website performance and user experience
Send updates, promotions, and offers (only if subscribed)
Detect fraud and protect security of our business and customers
Data Retention
We retain order information until you request us to delete it.
You may request deletion at any time at: mailamclothing@gmail.com
Cookies
Cookies help enhance your experience. Types we use:
Functional (Site features & login)
Performance (Site performance analysis)
Advertising (Personalized ads)
You can disable cookies in your browser settings, but the Site may not function fully.
Learn more about cookies: https://www.allaboutcookies.org/
Do Not Track
Currently, we do not respond to Do Not Track signals as there is no universal standard.
Changes to This Policy
We may update this policy for operational, legal, or regulatory reasons. Updates will be posted with a new “Last Updated” date.
Complaints
To file a complaint, contact us at the details above.
If unsatisfied, you may contact the Data Protection Authority in India:
Website: https://www.meity.gov.in/